Covid 19 Virus Notice - Still Open but No Pickups.
By: admin On: 21 March 2020
We do not want unnecessary visitors to our warehouse for the foreseeable future. All orders are for delivery only.
Trying To Remain Open
Opera Foods are an essential service as suppliers of packaged grocery products to supermarkets. As such we a trying to remain open and maintain our supply to customers. Our supermarket customers are our priority.
Still offering Home Direct Deliveries.
Opera Foods are currently still offering home delivery by our Couriers and by Australia Post to consumers as well as our retailer customers. We ask customers to be patient as courier drivers and Australia Post drivers have additional restrictions on how they deliver. Deliveries will sometimes take a bit longer due to pressures in these industries. These issues may also put more delivery time pressure on drivers. We ask you to expect deliveries to be left in a safe place and not expect your driver to hand them to you.
We suggest you have a large clean and safe bin on your veranda so that packages can be safely left for you without requiring drivers to interact.
No Pick Ups.
Normally we offer free pickup of prepaid orders for local customers from our warehouse. However we are suspending that service as we do not want unnecessary visitors to our warehouse for the foreseeable future. All orders are for delivery only. (our dispatch warehouse is separate to our manufacturing, so outsiders do not get to enter manufacturing areas already)
Food Safety Standards.
As you would expect our products are already made in high Food Safety Standards. So our products are highly safe, however we have checked and instilled greater controls and disciplines on all production staff to ensure products and packaging are handled appropriately, to protect customers and workers.
Australia, we are all in this together. Do the right thing by your neighbour.